|Posted by firstname.lastname@example.org on|
I really hate for customers to miss me and I am always willing to turn around when they can't catch me, even if I'm on another street, as long as I'm not miles away by the time they call. I am never in a hurry.
Unfortunately, many people let their toddlers call me instead of doing it themselves and I sometimes cannot understand a single word or pick out the address. (It also doesn't help that I often get pointless calls from children who might be in another city or even another state and may think this is one of them.)
One child in Forest Hills called me repeatedly a few days ago and I could not understand a single word. I knew they had missed me, but I could do nothing about it, since the child could not pronounce their street name clearly and wouldn't hand the phone over to Mom, so this family didn't get any ice cream and I really hope they didn't think I don't care, because I do very much. I value my loyal customers.
You should be aware, that I'm in a noisy truck and sometimes a noisy location, so clear calls and messages are essential. Eventually, I just had to hang up on this poor child and stop taking his or her calls. This is very frustrating for both the customer and myself. Please don't assume others can understand your 5 year old just because you can.
IF YOU MISSED ME, PLEASE PICK UP THE PHONE AND CALL ME YOURSELF! OR AT THE VERY LEAST STAND CLOSE BY AND MONITOR THE CALL AND BE READY TO STEP IN WHEN IT'S NOT GETTING THE DESIRED RESULT.